Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived earlier than expected, still not tested, but so that test come and let the additional comment.
Ordered 07.08.21, received 17.08.21, Mo. The impression is two. Very bulky, on the Mount in the air supply deflector prevents the control of the car. When fastening on the glass keeps well, the suction cup is made of a material from which mats are made sticky on the dashboard. Holds on the glass quite tightly. Curtains themselves fix the phone-below the sensor is installed. Buttons for unlocking curtains are not convenient for large phones. Immediately charging does not go, you need to reconnect the plug. In general, there are pros and cons...
Excellent product, as most products baseus
I arrive very fast, good material, solid and comfortable for phone
The product is denied, the packaging of the bougé dugé 'yata and Sproud, the factory stickers on the curve of the box is covered. Delivery to menche city.
Packing wants better, the box came crumpled and torn. The nut of the tightening of the attachment with a broken thread, had to be replaced with an old one, from the previous holder.
Great product. All as advertised. Thank you!!
Super!
I received the parcel. Everything is OK, it works.
Товар пришёл быстро, всё нормально работает, продавцу спасибо! Жаль что в комплекте нет блока питания, приходится брать отдельно.
Everything is OK but does not want to work with fast charges. does not charge.
Commodity charge fixed to it smashed or come from negative .... And Charger line Cheap-No. High quality
By denying to Ukraine through 23 days. Packing Bula p 'yata, ale in the middle of all the reception. It's all right. On Samsung S21 + shvidka charging pratzew. Shield pratsuvala shvidka charging, potiben a good adapter in the light-on the cheap Booth of the female zvichayna charging. Poki SHCH all the trouble, Chi dovgo booth all OK-show hour. Recommend.
Very fast delivery, the quality is excellent, in the evening I checked everything well on Samsung Galaxy Note 8 and iPhone wireless charging works even with a thick cover, in the car today I will check I
Mave front versiu-Bula is cool, there's a Bula touch button on the press and clamp. At TSOM varianti mehanikna, good of shcho potuzhnisha. The phone does not charge the case, without a cover so-Skoda. Good touch хоч all reception