Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product matches description. Very sturdy
well packed, product came in perfect condition. delivery was pretty fast too. very god for mobile photography though once you add the led light you can only take photos in horizontal positions, or keep the stick in hand, otherwise it becomes unstable. as in photos.
Very nice tirop! Very fast shipping ! 100% Recommended
Quality is good, you can take for the camera Nikon 3300. Maybe it will. On the phone of the holder there is a place under the lantern or under the flash
Быстрая доставка, спасибо продавцу! Качество хорошее, я уже не первый раз беру уланзи фирменные вещи у них добротно сделано. В общем рекомендую друзья!
Compact size 15 cm, light 92 gr., I'm very pleased with them. Risked, installed her Nikon, it's stable, unexpected to be honest. In the characteristics is indicated for mirrorless cameras. Screw under the tripod socket 1/4 ". Ball Head with screw mount, 180 gr rotation. The lock from below and on the back side is equipped with standard sockets for a tripod screw, which will allow you to change the position of the phone when shooting, without removing it from the the fastening On top of the Mount is a cold shoe. Silicone pad protects the installed phone from scratches, damage and chips. The shoe on the smartphone holder allows you to install additional lighting. Recommend
Nice tripod. Looks good. Shipping fast. Im happy
it's good goods things. very comfortable. very small. ideal.
OK,
Good quality Thank you team
Quality is super, packed well, I advise to buy, came in 5 days
The tripod is excellent for such money. The only negative is delivery to Moscow for almost a month. Well, sdecom to the door.
Item arrived reasonably quickly. Happy with the quality and price.
great product, good quality, fast shipping. high recommend!! (:
The tripod is small, for my requests it is suitable. Hinge with center iron. Looks quality. The only SBER delivery is not yet cleared. Moved shipping place
Вполне неплохой штатив за свои деньги. В РБ пришел за полтора месяца, посылка отслеживалась. Продавца рекомендую.