Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product was delivered quickly, looks like the description, good quality - I am satisfied - I recommend the product.
Good lighting, no problem, the second time you bought.
Bright excellent lamps, chose through the comparison site lamptestra. There are no instruments to measure flicker. Give a good warm bright light.
Strong light, shade bulb good. Satisfied.
Покупаю повторно. По качеству света сравнима с галогенным аналогом. Можно даже ставить в светильник у зеркала в ванной.
Great...
Everyone is satisfied, everything is chic, fast delivery, I recommend, five stars.
Work, 2 years ago ordered 6 pieces, only 1 burned
V Good quality... I'll try it for some time and order again... Recommended!
Came without delay. The quality is excellent, everything works. the color is warm. I'll order more. Recommend.
Great quality as usually! (Ordered 4th time). Unexpectedly fast delivery to Poland.
Catch up, shining norms.
Заморочился уменьшением тока на светодиоды, чтобы дольше лампочкии жили. Лампа разборная, базово стоит резистор R2 на 39оМ, с ним мощность 3,8 Ватт. Добавил 20оМ в сумме получилось R2 стал 59оМ, мощность понизилась до 2,9 Ватт. По току тоже замеры делал давно не сохранились записи, обычно со 100mV уменьшается до 75mV. Использую лампы без прозрачной колбы - температура дополнительно снижается. По яркости замерять не чем предполагаю максимум могла на 25% упасть, но т.к. базово лампа яркая то мне не заметно. Всего имею 3 таких лампы, все успешно усовершенствованы. Успехов
Second time I order those. Great quality, no flicker. Third from the left on the picture. Perfect. Great brightness. Fast delivery to Estonia.
Excellent lamp with great brightness, much lighter than ikeev lamps, flicker no, but here's the size of it is certainly large. Delivery pleased, to Kazan came for 13 days.
The lamps fully met expectations. The main thing is no flicker, work with switches that have led indicators.
Nice bulbs. Of the three, one worked in 1.5. I bought a replacement. Work longer and burn brighter than halogen much.
Thank you, everything works!
Excellent quality, all 18 bulbs turned on. Color temperature is close to that of original halogen bulbs. Got them shipped to US in less than 10 days.
The light is very nice .. It came quickly, packed very qualitatively and reliably. Advise