Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Заказано 2020-06-15, получено 2020-07-02. Упаковано хорошо. Сделано на вид добротно. Цвет чуть темнее, чем на картинке. Смотрится красиво. Покупкой довольна.
The quality is super. Looks solid. The color of the chocolate nim nim .. Went perfectly. The seams are well made .. Magnet attach well .. The quality of the material is very even good .. The body keeps... The spouse is happy. Xiaomi Redmi Note 8 Pro
Delivery to Elista for a week. I ordered a cover for Xiaomi Redmi Note7, in SE perfectly suited. Thank you. quality is good.
очень красивый чехол и самое главное качественный без запаха на Редми 8Т подашёл идеально спасибо продавца рекомендую!!!
The order came quickly, the case is good. Seller recommend
Отличный телефон благодаря консолидации пришёл быстро за 19 дней. Хорошее качество, продавца рекомендую
Thank you delivery fast, took similar models on old phones, so on the new there was a choice of the same, go well do not stink beautiful, under the speaker holes, pockets for two cards and a pocket for a purse!
чехол красивый, плотный, оригинальный рисунок, доставка быстрая, трек отслеживался на всем пути
Delivery to the Omsk region month, came up perfectly, the cover is very good I'm happy, the color is like in the picture. Recommend.
Чехол до Смоленска доехал всего за 12 дней. Качество чехла ОТЛИЧНОЕ!!! Берите, не пожалеете. Продавцу за товар и оперативность 5 звезд! Спасибо.
17 дней доставка. Впервые аксессуары пришли быстрее телефона)) теперь ждём телефон. Продавцу 5 звёзд
Got the case, quality. The phone went perfectly. Seller recommend, hope will last a long time. Thank you, cost 344 rubles, happy with the purchase
посылка была доставлена на почту за 25 дней от момента заказа. краснодарский край. не отслеживалась по России. всё целое. описанию соответствует.
The case's gone. Hard, in color. He came right. The only minus case is not pressed to the phone by the volume swing and power button. It's not critical.
St. Petersburg spent 22 days. The case is tight, the clasp is slightly magnet, but keeps. Beautiful design! Ordered Not for myself, so yet I can not tell how sat the case on the phone
Very beautiful cover, brown color is closer to Burgundy.
Спасибо! Чехол, пришло целое! Упаковка хорошая, доставка быстрая! В Ростовскую обл. 11 дней с момента отслеживания 28.08.2020г. по 7.09.2020г. Продавец отличный! Отправил посылку на следующий, день после заказа!
Всё просто супер! Доставка до Москвы две недели! Xiaomi Redmi Note 7. Вырезы все совпадают! Внутри чехла крышка( бампер) очень мягкая, приятно нажимаются боковые кнопки! Цвет вроде коричневый, на свету отдаёт чуть красным. Очень красиво смотрится, мягкий удобный. Качество на высоте, швы ровные!
284,17re. The track is tracked only on track24. But came to the Russian post office. Looks good. As a gift put a spare cheap strap. Holes look great under redmi8
Чехол пришёл очень быстро, всё просто супер для телефона Redmi Note 8 T, сел как влитой. Продавца рекомендую , заказываю у него уже второй раз. Большое Спасибо, за быструю Доставку !!! ⭐⚘