Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice, the fabric is very elastic although I don't know what the result will look like when washing.
Very good quality, the touch is very nice and looks just like the photo. And it came to me in 2 days!!Super fast.
As in the description
Everything perfect
Very nice the covers, are perfect in my living room!
The measurements are as indicated! Very elastic fabric, and what I didn't expect was to be soft taaaan! Very happy!
Great of the great! Super fast! In 3 days at home, they are as I expected! Thank you
Good product, fits perfect. He rides quickly.
The case is great and fits very well. It's very good touch. The only drawback is that the dark stripes of the sofa covering are slightly transparent.
You have arrived very quickly, within the time frame I was instructed. I am very happy with the purchase, for the moment it has exceeded my expectations. I put them on today, see how it goes day by day. They fit perfectly and don't slip. The fabric is soft. Some very useful foam rollers come to adjust a little more, although in my case I have needed few, I 've had enough. The sizes are going well, in my case I picked a four-seater one and it's perfect.
Good quality . I can recommend it to buy . Size fits as per description
I was very surprised, the touch is very nice, it's fabric like finite T-shirt, very elastic and fits very well to the sofa. Following the instructions it looks pretty good, you need to take a little while to place everything in place (not much), not just throw it on the couch and now, but if you put everything in place, as you put in the instructions and place well the folds and churros you bring in to adjust it, It's quite a result. The price seems right to me, though as I say, she's finite and I don't know how she'll behave over time, but I 've bought cases 3 or 4 times more expensive than two days were cracked for lack of elasticity. I would definitely buy other prints to change.
The product is perfect! It fits beautifully although the smell is a little clearer, otherwise satisfied with the product.
Totally delighted delivery quickly, I recommend
Perfect! It arrived very fast and fits perfectly to the sofa! Very easy to put and very soft, plus it is a fine but elastic fabric, so it's very fast to wash and dry
It looks just like it's in the photograph. It fits perfectly and the measures match those indicated.
Super super happy. Wasn’t sure but chanced the $$ rather than upgrading the couch. It looks amazing and now we can take the cover off and wash it if the kids drop stuff on it! Fast postage. Highly recommended!!
Not happy with the quality of sewing, 3 straps just ripped away when tried to tied them up.
amazing product for the price! i love it! i took a 4 seated for my 3 seated and it fits perfectly! i will buy others!!!!!!
Мне очень понравился чехол! Диванчик как новый! Заказ быстро пришел. Сначала сомневалась по поводу размера, но по отзывам сориентировалась. На икеевский маленький диван 140 см взяла чехол 145-180. Сама справилась, растянула как надо. В общем, очень довольна, коты пока не дерут, не подходят к нему даже. Около месяца пользуемся, никаких проблем. Ткань такая и очень хорошо тянется. Спасибо продавцу!