Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It works great. The battery holds well. I 've done the lawn contour (40m. Linear) with scissor and still full. Delighted with the product. It doesn't weigh too much and with proper maintenance I think it can last quite a while.
Product is good, packed well, came with five languages manual. Lithium battery and charger. It has two safety elements: safety pushbutton and child safety removable fuse(see in my pictures).I’ve tried it in my garden very successfully. It’s little tricky to change cutting blades. Product delivered in 3 weeks. Thank you.
Packed thoroughly, though the box was slightly crumpled, but not critical, in the next weekend I will use, I'll add it. Delivery within 3 weeks.
The device is just awesome. Impossible to stop. Description fully corresponds. Apparently the firm is very serious, as it produces not only a trimmer, but also other tools. Charging indicator is. Cuts perfectly and bushes, and grass. I'm delighted! Take and will not regret!
Delivery Week to Chelyabinsk region, tracking to the place. The product is in kind of good quality, charged interest under 70, immediately tried on the lawn, cuts well. Small branches also crumbles. I'm happy with the purchase. There is instruction in Russian language.
The order received everything whole and working. Grass was cut around the apple tree. Works perfectly, the battery charges. See photo
Ordered with delivery from Russia, in M. O. brought the courier to the house. Only 4 days have passed since the order. I took it for poking grass near the bushes, where it is not convenient by a trimmer. I tried immediately on the site. Scissors are excellent and the price is adequate!
Finally got my trimmer. They promised to deliver quickly, so they ordered from the Czech Republic. I had to wait more than a month. Ordered 27.04., and received an order only 5.06. The box was crumpled, but it was all inside. Charged. I'll try it on, I'll drop it.
The goods have been going a month since the order. Track number was tracked all the way. The trimmer hasn't been used yet.
The product fully conforms to the description. Does not inspire the confidence of the plastic gear on the cutting parts and the metal itself seems sticky. The trimmer came charged, three green light bulbs are burning. Time will show, let's try. From Moscow to Vladivostok the parcel arrived in 3 weeks, brought a courier.
Externally, everything looks very good. Easy machine. Attached are two oiled knives. Charges in half a day, buzzes, works. But since I went for a long time, I have not checked yet.
Everything is fine! Were ready to deliver for 3 days, after the order (Moscow), we were able to delivery on the 7th day. Today we check in practice. Like it. It's good that they took more. For cutting bushes and twins (TUI) is wonderful. Thank you!
Wonderful trimmer. Packed well. Everything as in the description. There's a security key. Loaded came. Let's try the case today. Fast delivery from Moscow to Smolensk-5 days. Seller recommend!
I like this manufacturer and this is not the first model! Previously bought a trimmer for shrubs, a garden hair dryer with batteries. This trimmer was charged by 3 divisions, knives in lubrication. Before the trip to the cottage was charged to the end. The product has already tried with a small nozzle-grass cuts off and even young willow branches. I'm happy with the purchase of "How lucky"!!! Now it remains to find time to try out another nozzle and bring my shrubs and ate in a beautiful view. Forgot to add that the battery is built-in inside, I.E. Not removable.
Tried it today for the first time, and trimmed the grass easily without any problem. It's made of massive plastic and weights about 0.8kg. Hopefully it will last long...days will tell. I'm pleased with it.
Excellent thing, very fast to work them, knives sharp, delivery in five days A small defect with foam rubber, opened the dispute returned 300 rubles, the defect in the work does not affect. Cost me in 1750 great price
Товар полностью соответствует описанию, продавец предложил отправить из Китая, я согласился. Доставка больше месяца, привез курьер до двери. В выходные буду проверять на даче.
Good stuff. Helped in half an hour to clean the plot in the photo from the grass. The battery holds for a long time. Tired hand, but it is more with unaccustomed
Great item, plastic gear and Short working time
. In a few minutes, I walked through these scissors around the trees and became much more beautiful in my garden. The scissors have 2 nozzles, one for grass, the other for shrubs. Battery built-in, charges from the outlet. They work long. This thing needs to be very careful. I was always afraid of such tools, but in vain. On top there is a built-in security key, if it is removed, the device will not turn on. Knives are sharp, in lubricant. Easily put on the device. Of course, a huge plot will not rest on them, but if you set the goal, then everything will work out. In the hand lie well. There is instruction in Russian language.