Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quick and good
The parcel came from the local warehouse of Ukraine came in 3 days to Kiev. it's super fast very comfortable mop, almost the same we use 2 years, everything is OK, and this is is ➕Compact ➕Everywhere ➕Sprinkler, saves water ➕Twisting ✅I recommend to buy.
commandé dimanche reçu mardi en France livraison très rapide et arrivé en bonne état le balai est facile à monter une minute pas plus un peu plus court que mes autres balais pratique qualité correct j'ai lavé mon sol je suis satisfaite
Arrived in good condition and received in 4 days I have not tried it yet. Thank you
Suede 11.11, delivery 4 days!!! At the same time, it was easy to get on the beach, but it was not easy to get on the beach. In the same way, she wiped it. For tiles, parquet, laminata Duge good pidiyde!!! I took a game for the Scarecrow, if I want a free walk. Rospiliuge dobré, one day wipe and all clean! Clas! I'm Duge pre-war and recommend all)))
Cool mop, though in a serious case has not yet used. Popshikal, wiped-normal topic, very convenient
In 1 day at home. Very good. Highly recommended for parquet floor and tiles, it makes them impeccable. Very good great shopping
Отличная швабра, пришла без повреждений, работает отлично и уборка получается качественнее и быстрее. Очень рекомендую к покупке. Пришла за ~неделю
Superfast delivery it took only seven days. So happy with this product, feels like high quality. Very easy to set up.
швабра очень понравилась,удобно когда надо быстро сделать влажную уборку,без хлопот и ведра и т дбыстро, моет чисто ,тряпка хорошая, плотная ,моет без разводов,сама швабра лёгкая ,распыляет хорошо качество алюминий и пластик, приятная расцветка, доставили быстро ,курьером.
Good mop. Corresponds to the description. The box came very mint, but the mop itself is in perfect condition.
The mop is good, light enough, the sprayer works, I liked it, it's very easy to assemble) but... But it's not scary and the aluminum stick itself bends when pressed, so you'll push the Khan a little harder)
Delivery fast, box with mop Packed only in a transfer film, but the parcel came not crumpled. the mop itself is light and comfortable, I do not regret buying, it washes well.
Super mop, the wife is very pleased. Paul yelled very much.
The delivery is 3 days from Odessa. The mop is normal, washes, the spray is working. What else do you need? The order is satisfied.
Amazing! It occupies little clean and fridges of wonder and at the same time and still above it only took 1 day to arrive
Very fast and everything as in description and photos