Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works great!
The prefix is super. Suitable for watching videos
Fast delivery, works fine! Recommend
Excellent prefix, fast delivery straight home
Works fine, did not expect that it will be so cool
Everything came very quickly about 10 days, because was on a business trip the courier had to wait two days. Packed well. Turned on everything works, I will slowly understand how it works
The prefix came quickly. It seems to work, it is heated strongly!!!! You need to disassemble and add cooling, or it will burn! The film on the console is damaged as if already used!
Great prefix
Thank you
Everything works. Super.
Vendedor muito atencioso, enviou o pacote como pedi pra não ser taxado. passou liso! Chegou em menos de 15 dias no RS.
Cool. but not quite figured out
All OK
Подключил к телевизору без каких либо проблем!!! все хорошо показывает!!! , сама приставка немного нагревается.
Everything is clear. Remote take sure
ok
Corresponds to the description.
The console was brought straight home, it turns out the sender turned on the option-free delivery to the door-very nice, sender respect, packed perfectly, delivery to St. Petersburg for about 2 weeks, everything works fine
Fast. Time by agreement.
Product works fine but does NOT provide 4K signal, if you want HD you should be ok. Shipped fast.
Delivery to Moscow Region 10 days, the console works clearly I liked
Works fine. Just in case, he transferred the processor radiator to the heat glue instead of regular Scotch.
Works well until it is heated.
Delivery from Russia to Moscow. 18.05 ordered and received from the hands of the courier 22.05. The usual delivery, in the morning the SMS arrived, the afternoon called the courier and arrived at the appointed time. Sealed in a puffy bag, the whole... For the performance I check on the weekend and add the review ..