Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good friends! Its lighting is great! Sounds are not of excellent quality, but they work in the morning mess. Price/performance is amazing compared with prices in Turkey.
Great watch! A little expensive but you awake very gently the day begins less stressful.
For the moment well now you have to connect everything, already comment
Упаковка, конечно, мятая, но товар не поврежден.
Очень рекомендую. Хорошо ловит радио волны. Но была слишом долгая доставка
The delivery was very fast and the product meets my expectations. The configuration in wifi is super simple. There are a lot of parameters: Sound, brightness, alarms... The FM radio works well.
Basically normal. The only drawback is that when you put the alarm signal off not only the sound but also the light, the meaning of the Dawn function is lost.
In general, everything is as in the description. App, works. You can download, links work. I got up with him once. In general, lifting from the RO bed is easier. This is not a minus, just did not yet understand how to disable the waffle. All the time while the display is on, flicker. Figured it out, it's through the application you need a lamp to the waffle to pick up. 2 pairs of legs (racks) included. I will be happy with the purchase if the clock will not hurry. I'll unsubscribe +-in a month or two.
Received the parcel, the goods are intact, the box is crumpled. Therefore, I do not recommend ordering as a gift with such a Approach to packing. The lamp liked, I really hope that it will show itself from the best side in the process of operation. Quality is good, everything works, you can adjust 2 alarm clocks. Perhaps it was necessary to take in white, but it's already someone who likes it. I put 5, thank you!
Fantastic clock, perfect to fall asleep and wake up in a good mood. The white sound and the different types of lights are a plus. Completely recommended.
love it! the box was broken but good thing it is well packed and the insides are safe
Delivered to zazhidnu Ukraine for 14 days, Super Singer, acts the sounds of yak Z trubi (dosh), ale reshta Super, particularly similar to zasinati (The Hour of zgasannya himself виставляєш) and ptahi shchov by zranku (Svitanok and yasravist and kolir Ter himself).
Fast shipping and detailed description as it is. Recommended.
It was very hard to get up in the morning in the dark, this light alarm clock is a real rescue, when awake, there is no desire to go to bed, potomou that is dark, does not beat in the eyes. To the settings of course, you need to get a little used to it. Very satisfied with the goods. Recommend
Super meets expectations, actually better the man wakes up. Recommend
The clock seems to work (it uses the internet to synchronise the clock, so it has to be very accurate). Installing and the (third source) app is a bit iffy, but does also work. Controlling the clock through the app is like pressing the buttons on the clock, which is a good way to learn to know that clock and its controls, but it is hardly an optimisation to the use of the clock. I'll be going to sleep soon, let's see how well it does what it is meant to do.
Excellent alarm/lamp. There is an alarm function without sound, only light. Recommend
The parcel quickly reached the Netherlands (15 days), the track was tracked. The lamp, in general, is very cool, I did not expect. A bunch of different functions (radio, different light, 2 alarm clocks, night mode, music before bedtime). All settings can be changed for yourself, up to a minute. The sound of the alarm clock can be selected between singing birds, the sound of the ocean and other sounds. Product recommend, do not waste money on Philips :)
Cool alarm clock, all functions work. From the Philippines differ in size, these are less than 2 times. but their function is performed.
В работе не пробовала . На вид очень презентабельная , пришла в коробке .
Cool device, easy to synchronize with the phone, very clear control, nice light, different programs (Dawn, sunset, radio), sound, lamp (one color and different colors in turn).
Mükemmel!!! BAYILDIM!!! ÇOK GÜZELLLLL
Super light. Just something such the spodziewałam. Ever since it I have better is zasypiać mojemu baby and easier to budzić. Maybe a little too tight shinning digits at night But can this function off
Доставка в Белгород за 6 дней, курьером, очень быстро. Часы работают. Коробка при транспортировке не помялась, внутри тоже всё цело . Есть инструкция на английском. Первые вчатления хорошие. Заказывала для подарка. Продавец приятный в общении. Спасибо
Very happy with the service and product. It was delivered very quickly, within a week and there were constant status update of the parcel. The product is as described. Very easy to setup and use. The sound is quite good. Very happy with the purchase!