Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came quickly, the cover is satisfied, everything is intact, I recommend the goods.
the colour is very vibrant and the case is exactly like pictured. it's a soft material, very easy to put on the phone. it provides protection on the camera and the holes for speakers and audio jack are correct. it does a good job protecting the screen as well. the buttons for volume and power are perfect and they have little signs indicating which is what. the case is thin and doesn't make the phone look bulky. it took one month to ship to greece. overall a very good purchase.
Бампер соответствует по всем параметрам телефону Xiaomi Redmi 7a. Доставка в Беларусь около месяца.
14 дней доставка регион 58. Сидит отлично, на ощупь приятный. Не очень мягкий. Камеру не защищает, бортик чуть выше экрана это плюс. Цвет не синий скорее серый но смотрится на черном смартфоне хорошо.
envio rápido . me llegó unos días antes de la fecha , estoy muy contenta con la funda es muy suave y ligera. gracias volveré a comprar
Pidišov ideally on the radish 7A. To Lviv for three types. I recommend selling and chohol.
Pleasant soft, excellent cover, came up perfectly. :)
Well done. sent immediately, 22 days went by in Ukraine it pleases. Usually deliveries to Ukraine take an average of 1,5-3 months. This one is surprisingly fast.
Perfecto,se adapta muy bien a mi smarphone. Gracias.
The cover approached perfectly. Delivery to UFA took 1 month. Seller recommend.
Received in 21 days. Thanks. Your Best Accs is recommended with 5 stars. Good quality of the back cover for Redmi 5. There is a notch around the camera hole that protects the back camera glass. Awesome.
Delivered quickly, for a month, a good cover, sat down normally
Goods priishov vchasno. Ominous. (1 nuance-beat rosemom charging-the cable is bent) And so everything is kind. Recommend.
The goods went more than a month to Nizhny Novgorod. The description corresponds completely. Quality is satisfied.
Pleasant, to the touch, protects the camera and E Crane, the glass does not undermine.
Very cute, and very good, excellent quality and soft texture
Мягкий силиконовый чехол, качество нормальное. С продавцом не общалась.
Cover of good quality, color matches. I'm late.
Everything corresponds to the description, a good cheholorder came within 3 weeks to the Rostov region.
Came together with other parcels with Alice in one package, so if you were waiting for some goods from customs, they can lie on the mail in one shipment. But they're still slipping a little. To the phone model fits perfectly.