Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Your Best Accs (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yourbestaccs.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel came on time. Quality for this money is good. He sat down like a twisted straight tugovato. Seller recommend.
It came well packed. I really like it. Beautiful and seems sturdy :)
Beautiful Cape, is a good option to change and have another way to customize. Not advise buying because due to be half mirror with daily use will appear risks serious ruined the picture. Another downside is that being reflective appears many fingerprints on it, arrived to me cause right hassle, but to leave, night is a good thing and one of my main options.
Honestly I did not like it, it adds thickness, it is heavier to get a finger, people with large fingers will be uncomfortable. But it will reliably protect your phone
A nice cover, sat perfectly, the buttons are pressed well) I do not think that this is tempered glass, but maybe I do not understand) looks super)
Товар пришёл достаточно быстро. Насчёт закалённого стекла есть сомнения. В целом телефон в чехле смотрится хорошо. Боковые рамки чехла заподлицо с экраном, поэтому защищена только задняя крышка.
beautiful,Arrived soon
Excellent case, looks beautiful and expensive. Delivery about a month. I advise everyone.
The cover is excellent, the material is strong, so I think, even if it flies down the stairs, the phone will not have anything, the color in life is brighter and lighter, but it looks good. Came quickly, days in 20. Well packed. I'm happy with the purchase.
Beautiful. He sat very tightly, all the holes and buttons in place.
очень мне понравился, спасибо продавцу
I liked the case! very cool packed, I did not expect it straight! I recommend! more reviews in marine. ARS
Чехол хорошо сидит, кнопки хорошо нажимаются, рисунок как на картинке. доставка быстрая, все отслеживалось, продавца рекомендую.
Cover, very cool, bright))) the quality is excellent)))
Everything is fine, came in time, the quality is excellent, I advise PS. This mirror is dirty, the cover itself is clean and awesome
מושלם
Glass all super
THIS CASE IS AWESOME!! Got this for my boyfriend who tends to damage his phone rather quickly. It took him like 3 weeks to do this. The phone flew off his hand and under normal circumstances it would have been dead but this case saved the day!!! will order another one!
very nice, sturdy case!
Perfect! Fits the phone perfectly. Good quality and shippingtime